Terms of Service
Terms of Service
Last Updated: March 18, 2025
Overview
These Terms of Service govern your use of Evayana's website and services. By using our website, you agree to these terms in their entirety.
Definitions
- "Service" refers to Evayana's website and services
- "User" refers to any person accessing or using the Service
- "Products" refers to items available for purchase through our Service
- "Account" refers to registered user profiles on our Service
Account Terms
You must:
- Be at least 18 years old to use our services
- Provide accurate and current information
- Maintain the security of your account credentials
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized access
Prohibited Activities
You must not:
- Violate any applicable laws or regulations
- Use the service for illegal activities
- Interfere with service operations
- Attempt to gain unauthorized access
- Use automated systems without permission
- Copy or modify website content without permission
Product and Pricing
We reserve the right to:
- Modify product prices without notice
- Limit or cancel order quantities
- Discontinue products
- Reject orders at our discretion
- Update product information without notice
Payment Terms
- All payments must be in Indian Rupees (INR)
- Prices include applicable taxes
- Payment must be received before order processing
- We use secure payment processors
- Orders are subject to verification
Shipping and Delivery
- Delivery times are estimates only
- Shipping costs are calculated at checkout
- Risk transfers to you upon delivery
- Incorrect address information is your responsibility
- We are not liable for delivery delays
Returns and Refunds
- Returns accepted within 7 days of delivery
- Items must be unused and in original packaging
- Return shipping costs borne by customer
- Refunds processed to original payment method
- Damaged items must be reported within 48 hours
Intellectual Property
- All website content is our property
- You may not use our trademarks
- Product images and descriptions are protected
- User content remains your property
- We may use your feedback without compensation
Limitation of Liability
We are not liable for:
- Indirect or consequential damages
- Service interruptions
- Data loss or corruption
- Third-party actions
- Events beyond our reasonable control
Termination
We may:
- Terminate accounts without notice
- Cancel orders at our discretion
- Block access to our service
- Remove any content without warning
- Modify services without notice
Dispute Resolution
- All disputes subject to Indian law
- Mandatory mediation before litigation
- Venue in Ahmedabad, India
- Notice required before legal action
- Class actions not permitted
Changes to Terms
- We may modify terms at any time
- Changes effective upon posting
- Continued use implies acceptance
- Notice provided for major changes
- Previous terms are superseded
Contact Information
For any questions regarding these terms:
Email: support@evayana.com
Language
The English version of these terms shall prevail in case of any discrepancy.